1) Provide us FTP and admin login details while submitting the ticket.
2) Please ensure that you are using the latest version of theme.
3) Our technical stall don't work on Sat/Sun so don't panic.
4) Each theme license is only for one domain name.
5) We do NOT support localhost/offline sites.
6) We don't offer the demo images/videos.
7) We don't support customized themes.
8) We support only English Language.