QuestionsCategory: TechnicalLicence Key
Stepan23rus asked 3 months ago

Hey. I had a problem with the site and had to do it again. After that, there is no activation of Ovic. In my account says “you currently have no licenses” What should I do?

11 Answers
Kazimvu Staff answered 3 weeks ago

Hi Stepan23rus
Could you take screenshot to describe it? I will check and help you

Kazimvu Staff answered 2 weeks ago

I have check your images. Let me discuss with the author of theme and reply you asap.
Regards

Kazimvu Staff answered 2 weeks ago

The author of theme, he’s checking. Is your order https://prnt.sc/nz7mne, right?

Stepan23rus answered 2 weeks ago

no, it’s not my order.

Kazimvu Staff answered 2 weeks ago

We have checked and found that it’s activated for the http://format32.ru ( https://prnt.sc/nztoe5). Is your site there?

Kazimvu Staff answered 2 weeks ago

What’s your email? I will share you again

Stepan23rus answered 2 weeks ago

Yes all is true this web site. My mail s.popov@211.ru

Stepan23rus answered 2 weeks ago

The situation is. I installed your theme, but it has a lot of plugins that require a license key. As far as I know these keys have to be along with the theme.

Kazimvu Staff answered 2 weeks ago

We included the Revolution Slider, WPBakery Page Builder plugins in our theme for free, so you do not need the license to activate them, after you activate theme, you can also install and activate these plugins on your site. Also You can update them by updating our theme. We do not allow to provide that license for buyer. Thanks!