QuestionsCategory: Technicalprobleme-with-the-translation-and-some-design-issue
zerosucre asked 1 month ago

Hi ALL, I install the theme biolife and the child theme :www.zerosucre.net On the 1st page there is some customisation that I unable to change and some translation that I would like to know how and where the text is located for me to change it. Same for the blog page where is the set up to define an other template?
Image of issues

14 Answers
zerosucre answered 1 month ago

Same with the Blog page I cannot translate read more button. 

ngocthang.ict answered 1 month ago

Hi @zerosucre,
Could you please provide me your admin + FTP account?
I would like to check in your site then will help you
Awaiting for your reply …
Tony

zerosucre answered 1 month ago

Hi hope you got my private mail
best

ngocthang.ict answered 1 month ago

Hmm. I can see your account. But it seems that we are being blocked  http://prntscr.com/lfalqn
Can you do something then I can access to easily?
Then pls attach some images that we can see then check faster

zerosucre answered 1 month ago

Hi, will do I need a email address in order to send the link

ngocthang.ict answered 1 month ago
ngocthang.ict answered 1 month ago

Thank you. I can access to your site with my own new account. However it seems that it’s just the account to order, I cannot access to back end. I want to access to your back end http://prntscr.com/lfp83g
 

zerosucre answered 1 month ago

In addition I have message to update page builder are you updating it through the theme ?
thanks

zerosucre answered 1 month ago

Hi all, 
i sent you the access can you keep me informed if you got it
best

ngocthang.ict answered 1 month ago

I could access to your back end with my new re-generated account 2 days ago, then now when my coder wants to check again, I cannot access to this. Even I asked for a new pw, but still again, I am blocked.
Can you make something to let me access to easily? Or you can contact me via Skype: yame_kutethemes
I will support directly for you

zerosucre answered 1 month ago

be aware I am in France so I do not know where you are located should cause probleme 

zerosucre answered 1 month ago

be aware I am in France so I do not know where you are located should cause probleme 

zerosucre answered 1 month ago

You can try this one work well
https://www.zerosucre.net/wp-login.php?loggedout=true
yamek
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ngocthang.ict answered 1 month ago

I also check your site, and replied via Skype.