QuestionsCategory: TechnicalProduct slider image
youhost asked 12 months ago

hi, I have a little issue with the product image slider (in single product page)
My product have 3 images and i see the 3 images at the left of the primary image. When I click on the arrow, on the primary image, the second image is showed but, if I click a second time on the arrow, nothing is happening and the third image is not showed.
I’m missing something?
Thanks for support

7 Answers
ngocthang.ict answered 11 months ago

Hi mate,
Can you provide me again your admin + FTP account?
Then pls take the screenshots for your issue and I will check
Regards,
Tony

youhost answered 11 months ago

Hi, I have sent you a private message.

youhost answered 11 months ago

I don’t see my private (only me & Admin) answer in my Kutethemes support area, but I have sent it 3 times.
I hope you can see it

ngocthang.ict answered 11 months ago

I do not see any replied except you informed me that you sent the account 3 times
pls add text in Your Answer then select in the drop down list http://prntscr.com/leut99

youhost answered 11 months ago

I know, but seem support interface not work fine, see .mov here:
https://drive.youhost.cloud/index.php/s/fBQf4zJfsRXwf79
 

ngocthang.ict answered 11 months ago

Now I can see your accounts. Thanks
My coder also checked the bug and he said that it will be updated on the next version of theme. So, please wait for latest version then update, you will solve this problem for your site
Thanks for finding this.
Regards,
Tony

Bellehome answered 9 months ago

I have the same problem, in the demo the problem is the same, I just bought the theme yesterday so where can I download the update?