QuestionsCategory: TechnicalTheme upgrade (product slider image)
youhost asked 4 weeks ago

Hi,
thankyou for the theme update.
as you know, I had the problem of the slider product image.
(https://kutethemes.com/question/product-slider-image/)
I’m using a child theme.
I have tryed to substitute via FTP the old theme folder with a new theme folder (version 1.8) downloaded from themeforest but:
1. The product image slider still not work fine
2. and more šŸ™ the home page slider is not more showed
Iā€™m missing something in upgrade process?
Note:
if I go back to the old theme the slider, on the home page, works normally.
Thank you

3 Answers
ngocthang.ict answered 3 weeks ago

My coder said that you should set Child theme to be allowed with the latest update version then update your theme to the latest one.
Version 1.0.9 is going to be released. Pls wait then update for your site to solve this

youhost answered 1 week ago

Hi, I have updated the theme to version 1.0.9 and deleted the old theme version but
1. The product image slider still not work fine (work only for one step)
2. The home page slider is not more showed with the 1.0.9 theme (also without use the child theme)
Can you take a look?
or, if I have missed somethings, can you give me the right steps for upgrading the theme
Thanks for support

youhost answered 4 days ago

Can you kindly help me please?