QuestionsCategory: TechnicalWp Bakery Page Builder gets stack
Claudiu Gradinaru asked 3 weeks ago

Hello,

I have a problem with the Wp Bakery Page Builder plugin when i try to edit the first page sections. Is working very hard and it takes a very long time to respond. i have this problem only with sections editing. Also i cant change Title’s Underline Color. In the backend is red and in the frontend is blue.
Do you know what can cause this blocking and delay of this plugin and how can be fix?

Thank you for this wonderfull theme and for your time!

25 Answers
yame Staff answered 3 weeks ago

Hi,

Could you please provide me your admin account?

And help me to take the screenshots. Then I will understand and check for you

Regards,
Yame

Claudiu Gradinaru answered 3 weeks ago

admin
ZKw@x4ogilReRg6#OTM&wr&1

Claudiu Gradinaru answered 3 weeks ago

I deactivate all the plugins i dont use and still the same.

Thank you

Claudiu Gradinaru answered 3 weeks ago

The adress of my website is asociated with Bianco theme in my account.

Claudiu Gradinaru answered 3 weeks ago

I take screenshots but i could not load them here.

I hope that you find time for my problem.

Thank you

yame Staff answered 3 weeks ago

Hi,

You provided me your admin + pw of your site but you did not give me your URL. So I cannot access to your site.
And, you can take the screenshot by Lightshot and upload links here, I can see it.

Thank you!
Yame

Claudiu Gradinaru answered 3 weeks ago

If you canot find the problem i can send you later screenshots.

Thank you

Claudiu Gradinaru answered 3 weeks ago

If you canot find the problem i can send you later screenshots.

Thank you

yame Staff answered 3 weeks ago

Hi,

Have you customized anything? My coder saw that https://prnt.sc/sdmis4

Maybe there be any plugin or code affected to .js
So pls let me know then I will check again for you

Regards,
Yame

Claudiu Gradinaru answered 3 weeks ago

I remember now that i add some CSS codes in the Personalize section. Please ceck them and repair them if are wrong. Thank you. https://reduceridepret.ro/wp-admin/customize.php?return=%2Fwp-admin%2F

.product_meta .posted_in {
display: none;
}

.ovic-shop-filter {
display: none;
}

/* START OF Remove the ‘breadcrumb’ at top of pages */
.breadcrumb {
display: none;
}
/* END OF Remove the ‘breadcrumb’ at top of pages */

.list-socials {
display: none;
}
.widget_shopping_cart .widgettitle {
display: none;
}

Claudiu Gradinaru answered 3 weeks ago

I see now the errors you showed me. But i cannot find the source. I did not change any other files except those CSS settings that i really need, and that maybe cause the errors. If so please fix the CSS codes for me. Thank you again.

Claudiu Gradinaru answered 3 weeks ago

The problem is not in the CSS codes. I remove all of them and the Bakery still dont save changes of sections.

Claudiu Gradinaru answered 3 weeks ago

Is there any way to refresh these theme without loosing my settings? i think that i try to replace the theme folder in the admin panel but nothing change. I activate now the main theme instead of child, without CSS and nothing change with Bakery but many more errors in Chrome console.

Claudiu Gradinaru answered 3 weeks ago

Something more interesting, i discover that the error you send me apear also in one fresh installation of theme on a different domain. Now i try to import demos on a fresh install on a different domain and i recive the error – Failed to download the selected sample data package ‘bianco’.

Claudiu Gradinaru answered 3 weeks ago

Why i recive this error on a fresh install when i try to import demos?
– Failed to download the selected sample data package ‘bianco’.

yame Staff answered 3 weeks ago

I am in your site. I see that everything is working well.

Your original issue is that you cannot change the color of Title’s Underline. Now pls try to change again in shortcode Products: https://prnt.sc/sen9jy and let me know the result

Claudiu Gradinaru answered 3 weeks ago

Thank you for your time.
How you can see the color in the back site is red and in the front side is blue.
Also i tried in Chrome and in Edge to edit that Ovic products settings now and no change. I cannot save the changes. The button don t work in both browsers.
You should find out why is red in the settings and blue on the page and why i cannot save changes i make.

And a second problem is that i try to import demos on a fresh install on a different domain and i recive the error – Failed to download the selected sample data package ‘bianco’.

Thank you!

Claudiu Gradinaru answered 3 weeks ago

And if i close the Ovic products settings one time the second time it apears different with those color settings mising https://prntscr.com/sevcs5.

And about import demos on a fresh install on a different domain and i recive the error https://prntscr.com/sevcvy

yame Staff answered 3 weeks ago

I will send to my coder and he will check for you about Ovic Products.
The second one, we just support for only one domain of a client. Hope you understand for this.

Claudiu Gradinaru answered 2 weeks ago

Thank you.

The second question was about a test domain in case that i need to reinstal it from crash on my domain.

yame Staff answered 2 weeks ago

Hi,

My coder adjusted code for you. The code is in Customizing of the theme: https://prnt.sc/siufvj

You can replace the color code and should back up this code if you update the theme in the future.

Regards,
Yame

Claudiu Gradinaru answered 2 weeks ago

Thank You!

Is working, but my probllem it whose the stuck and block of the bakery plugin in case of any customization needed in the future.

And the second problem with import demo error whose in case of the need of a fresh install in the future.

Thank you for your time and help to fix the effect but how do you think i can find the cause or plugins conflict?

yame Staff answered 2 weeks ago

If you need help to re-install the theme in your main domain, I will help you free. In case you want to install for another site, you have to pay the fee and we will not support for that site.