We do offer support for our customers, you can use our Support Ticket System to send us your theme issues, support questions. Read full support terms here.
Do I have to pay yearly?
You are actually purchasing a product as a service. With a yearly subscription, you can access to all security updates, new features, themes and plugins, fast replies to support requests. You may cancel or upgrade your account at any time after signing up!
What is your refund policy?
Within 15 days of any purchases, Kutethemes will refund the full price you paid upon request. Simply contact us and let us know you’d like a refund.
What happens if I do not renew?
If you do not renew your membership you will no longer have access to our themes, new theme releases, updates, support or design files. You are more than welcomed to continue using any themes you have downloaded during your active membership forever.