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Professional Support Services

If you have a problem or questions please contact us. Our supporters will help you immediately!

Live Chat Support

This is the new function that we are going to apply for our themes. This will help you to connect us to get the quickest answers without submitting ticket.
Comming soon!

Ticket Support

Whenever you have any confusing about the theme, or you do not know how to config, please submit a new ticket on support forum. Our supporters will guide for you.
Ask Question

Email Support

For the specific or private exchange, please send us your email. We will feedback as soonest as possible to make you feel satisfied when using our services
Email us now

Frequently Asked Questions

What kind of support do you offer?

We do offer support for our customers, you can use our Support Ticket System to send us your theme issues, support questions. Read full support terms here.

Do I have to pay yearly?

You are actually purchasing a product as a service. With a yearly subscription, you can access to all security updates, new features, themes and plugins, fast replies to support requests. You may cancel or upgrade your account at any time after signing up!

What is your refund policy?

Within 15 days of any purchases, Kutethemes will refund the full price you paid upon request. Simply contact us and let us know you’d like a refund.

What happens if I do not renew?

If you do not renew your membership you will no longer have access to our themes, new theme releases, updates, support or design files. You are more than welcomed to continue using any themes you have downloaded during your active membership forever.
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